Help & Support

Browse our order and technical support, contact information and account management support

Contact Information

To serve your needs better, please select one of the following:

General Inquiries

1 (800) 361-6128

school_inquiries@pearsoned.com

Head Office

For order placement, Purchase Orders and Customer Support:

1 (800) 361-6128

Pearson Canada 
PO Box 30009
RPO Brookfield, Toronto, ON, M5J 0A5

Returns Department

For product returns, please address to:

Pearson Canada Distribution Centre
195 Harry Walker Parkway
Newmarket, Ontario L3Y 7B4

Accessibility / Disabilities Requests

For students with disabilities, complete this form.

View form

Credit / Collections

Get help with credits by using the link provided. Select “Collections” as the ‘Team to Reach”.

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Submit a Product Idea

Have an idea for a project? Want to be considered as a Product Reviewer?

View Form

Become a Product Reviewer

Reviewers are a valuable resource in our efforts to improve our teaching and learning resources. Complete this form to be considered as a Product Reviewer.

View Form

Order Status

Check your Status of your Order here

Order Status

Copyright Usage Guidelines

Find guidance about how Pearson Canada content may be used.

View Guidelines

Diversity & Inclusion

How to share your concerns.

Addressing bias in Canada

Truth and Reconciliation

Pearson Canada’s Response to Truth & Reconciliation

View our journey