Help & Support

Browse our order and technical support, contact information and account management support

Order Support

Find help around orders, shipping, returns and exchanges

To place an order

Please have ISBNs and/or a Purchase Order number ready.

Pearson accepts credit card payments through our call center at 1-800-361-6128. Credit card information is not accepted via postal/mail, facsimile, or email.

Telephone: 1 (800) 361-6128

Fax: 1 (800) 563-9196

Email: school_inquiries@pearsoned.com

Request a Quote

To request a quote, please complete our Request a Quote form. 

View form

Couldn’t find a product

Couldn’t find the product you were looking for? Have a specialist contact you

View form

Payment Methods & Steps

Pearson Canada will no longer be sending out paper invoices. PDF versions of the invoices will be sent via email to the email address on file. To ensure the invoice is received in a timely manner, please provide an email address when placing your order. If you have any questions, please contact our Customer Service Team.

Pay existing invoice by credit card

Please have invoice number and credit card information ready and contact the Pearson Financial Customer Support Team through this number.

1-800-361-6128, press 1 to reach this department.

Pay existing invoice by cheque

Please reference invoice number and/or account number on the cheque and mail to the address provided here.

*Pearson Lockbox can receive Registered mail or by Priority Post (without signature).

Pearson Canada INC
C/O T46254
PO BOX 46254, STN A
Toronto ON, M5W 4K9

Pay existing invoice by wire transfer/EFT

Please provide the following information to your procurement office:

Bank Wire to/Virement Bancaire:

  • Bank Name/Nom de la banque: Canada Trust
  • Bank Address/Adresse de la banque:
    55 King St, W
    Concourse Lvl,
    Toronto, ON, M5K 1A2
  • Bank ID/Identifiant de la banque: 004
  • Bank Branch/Transit No: 10202
  • SWIFT Code: TDOMCATTTOR
  • A/C No/Numéro de compte: 5333370
  • Bank Account Name/Nom du compte de banque: Pearson Canada Inc. s] Pay existing invoice by wire transfer/EFT